1. Introduction
PollHub ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, phone number (optional), profile photo
- Content: Polls, votes, comments, and images you create or upload
- Authentication: Login credentials (password is hashed and never stored in plain text)
2.2 Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers
- Location Data: Approximate location (city, state, country) when you grant permission, used for poll analytics
- Usage Data: App interactions, features used, polls viewed
- Log Data: IP address, access times, crash reports
2.3 Third-Party Services
- Google Sign-In / Facebook Login: Name and email from your social account
- Firebase: Authentication tokens, push notification tokens
- Google AdMob: Advertising identifiers for personalized ads
3. How We Use Your Information
- Provide, maintain, and improve the Service
- Create and manage your account
- Display poll results and analytics
- Send push notifications for votes, comments, and milestones
- Moderate content and enforce community standards
- Display relevant advertisements via AdMob
- Analyze usage patterns to improve user experience
4. Information Sharing
We do not sell your personal information. We may share information with:
- Other Users: Your public profile, polls, votes, and comments are visible to other users
- Service Providers: Firebase (Google) for authentication and notifications; Google AdMob for advertising
- Legal Requirements: When required by law or to protect rights and safety
5. Data Security
All data transmitted between the app and our servers is encrypted using HTTPS/TLS. Passwords are hashed using bcrypt. We implement industry-standard security measures to protect your data.
6. Data Retention
We retain your data for as long as your account is active. You can request deletion of your account and associated data at any time.
7. Your Rights
- Access: Request a copy of your data
- Correction: Update your profile information
- Deletion: Delete your account and all associated data
- Opt-out: Disable push notifications or location sharing
8. Children's Privacy
PollHub is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.
9. Advertising
We use Google AdMob to display advertisements. AdMob may use device identifiers and usage data to serve personalized ads. You can opt out of personalized ads through your device settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: support@pollhub.app
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